Questions and Answers about TBayTel's NEW Webmail
What is Webmail?
In basic terms, Webmail allows Tbaytel Internet customers to check or send messages from their "xxxx@tbaytel.net" email account from any computer. Click here to go to Tbaytel's Webmail.
Why did the Webmail Interface change?
Webmail changed to allow Tbaytel to offer to its customers:
- An interactive and easy to use interface
- Instant Messaging capabilities
The new Interface enables Tbaytel to offer enhanced Webmail features in the future.
Where can I find more information about the features and settings for the new Webmail Interface?
A User Manual which provides information on settings and available features for Tbaytel’s Webmail Interface is available. 
Click here to download Tbaytel Webmail User Manual.
How do I access Webmail?
To access Webmail go to Email Setup to set up your account.
What is Advanced Spam Protection?
Advanced Spam Protection is a free service that allows you to take greater control of your inbox and effectively filter a higher percentage of viruses and spam. Advanced Spam Protection allows users to define allow and deny lists plus, determine an adjustable spam control threshold..
What do I do if I forget my password?
Since your webmail password can’t be recovered, we’ll quickly change your password when you use one of two options.
Option A
- Call Tbaytel Technical Support 24/7 at 623-4400 or 1-800-264-9501.
- Provide your account number (located on the upper left corner of your phone bill) and username.
Option B
- Call Tbaytel Customer Service at 623-4400 or 1-800-264-9501.
- Provide 2 pieces of acceptable identification and your account number.
What do I do if I encounter a problem with my Webmail?
Call Tbaytel Technical Support 24/7 at 623-4400 or 1-800-264-9501. Or, complete an online Internet contact form.
Click for more info.Internet Inquiries
24 Hour Technical Support: 807-684-FAST (3278) or 1-800-478-0879
Email: support@tbaytel.net
Customer Service: 807-623-4400 or 1-800-264-9501
Email: customercare@tbaytel.net
